Basic provisions

In order to optimize the operation of the site and provide users with a hassle-free and fun gaming experience, Lalabet Netherlands has created terms and conditions. As an officially registered and licensed gambling establishment by the government of Curacao, the company has built on the best practices in the industry and created a comprehensive document. It reflects the basic rules of procedure, the rights and obligations of clients, as well as the responsibility of the organization.

Each person must familiarize themselves with this document before starting the game and confirm their agreement with it. Otherwise, the user will not be able to use the services of Lalabet. At any time, the company has the right to change or supplement the agreement with new articles. The current version is always published on the official website and is also provided to all clients in advance for review.

User requirements

Lalabet Netherlands always welcomes new clients. However, there are a number of requirements for persons who want to create an account on the site:

All company services are available only to those persons in whose countries the activities of gambling establishments and Lalabet, in particular, are permitted. It is the player’s responsibility to learn all the rules in this area.
The user confirms that he has reached 18 years of age. Please note that some jurisdictions may have a different age of majority. The company has the right to check the age of players and, if this rule is violated, refuse registration.
Citizens of the USA, France, North Korea, Belarus, Cyprus, Czech Republic, Germany, Great Britain, Iraq, Jordan, Myanmar, Malta, Oman, Pakistan, Portugal, Lithuania, and Yemen will not be able to start playing Lalabet.

Registration

To become a full-fledged client and use all the services and capabilities of Lalabet, the user must go through the registration process. This procedure has its own rules:

A person must fill out the registration form with complete, true, and accurate information, which includes: email address, telephone number, full name, username, date of birth, gender, and place of residence.
The client must come up with a strong password and not disclose it to third parties. If someone has gained unauthorized access to the profile, the user must immediately report this to customer support.
A person can create a profile on their own behalf. It is prohibited to represent the interests of other companies and third parties.
A player can create only one account on the site. Creating a second profile using the same email or IP address will lead to account blocking.
The Client may not sell or transfer his account to third parties.

Deposit and withdrawal

Games in Lalabet Netherlands are for real money. Therefore, the user must carry out financial transactions to gain access to the game. Deposit and withdrawal have their own order:

The client can start the game only if his balance is positive.
The Company has the right to conduct identity checks to carry out monetary transactions.
The minimum deposit amount is 20 euros.
The user undertakes to use only his payment method.
The player guarantees that the money used was obtained legally.
The minimum withdrawal amount is 40 euros.
The organization may charge additional payment processing fees.
The user is solely responsible for paying any fees and taxes.

Communication and complaints

If a player has questions about any of the procedures or has complaints, he can contact customer support at [email protected]. A person must submit a complaint promptly after a dispute arises, in writing and English. The institution has 10 days to respond to the user’s request and resolve the dispute. If the dispute cannot be resolved in the support department, then it is referred to the company management.

Users can also use the services of this department to suspend or delete an account. In the first case, clients can use the self-exclusion function for a period of 1 week to 6 months. In the second case, the player’s profile is deleted forever.