Lalabet Support
From time to time players from the Netherlands stumble upon various issues on the site and in the app. The most common problems relate to the navigation on the official Lalabet website, Terms and Conditions for the bonus offers and promotions, betting rules, and beyond. It should be kept in mind that the Lalabet company does not neglect to assist Dutch users and provides several ways of contacting the support team.
At the moment, Lalabet allows you to get in touch with the manager via such methods as Email and Online Chat as well as to subscribe to the official brand’s channel on Telegram. No matter which option you prefer to use, you will be given a professional helping hand within a few minutes. The customer support service operates around the clock. What is more, you can speak the Dutch language in your message.
In case you need to upload some screenshots or files in your request, it is recommended to use the technical support email address. The option is valid for all kinds of issues and assures Dutch players with speedy responses. In order to contact the support manager via email, you need to send a message to the [email protected] email address.
You will be provided with a solution to your problem within 1-2 hours. However, if the mailbox is overwhelmed with other players’ support requests, you are likely to wait for up to a day. The Lalabet email assistants are online 24/7 which means that you are entitled to send a support request at any time of the day and night and be given a response.
Live Chat
Communicating with the support assistant via the online chat is the quickest way to be provided with a helping hand. The chat is accessible directly on the site and can be opened in one click. If you need to ask a question right now, simply tap on the man with headphones button located in the left menu. As soon as the chat form pops up, you will have to do the following:
- Enter your first name so that the manager can address you by name.
- Provide your email address in the second line.
- Press the blue “Start the Chat” button at the bottom of the chat’s form.
- Inform the agent about your problem or ask a question. The assistant will respond within a few seconds.
All kinds of questions can be asked in the Lalabet live chat. However, you have to be ready to be readdressed to Mail since it is far more convenient to upload screenshots and files there. The operators who work in the live chat service are 100% professional and competent. In addition to that, they know the Dutch language which means you can speak your native language when asking a question.
Telegram
If you do not want to miss an opportunity to receive a special bonus via an exclusive promo code or participate in a casino tournament, you can subscribe to the official Lalabet channel on Telegram. To follow the community on this social network, you can click the Telegram logo button in the footer of the Lalabet front page or open Telegram on your smartphone and find the channel via the search bar.
The content of the channel presents the latest news of the Lalabet casino, reminders that a particular global sporting event will start soon, information about newly released games, new bonuses and promotions, upcoming online casino tournaments, and so on. Therefore, it is recommended not to mute notifications in order not to miss a chance to try something new.
FAQ
Which Lalabet contact way is the quickest?
In case you need to contact the support agent as soon as possible, you should send a request using the online chat on the site or in the app. Via this support option, players are responded to within less than a minute.
On which social networks does Lalabet have a community?
The only social network community available for your subscription is Telegram. As soon as you join the channel, you will be able to access various promo codes, unique bonus offers, extremely useful news, and so on.
How long do I have to wait to be given a response via email?
In general, those operators who respond to users via email, answer the request within 1-2 hours. However, due to the fact that it is the most frequently chosen support option, the mailbox is frequently full and players have to wait for up to a day until the issue is considered.