Introduction

Lalabet Netherlands is owned by Casbit Group N.V. and licensed by the government of Curacao. As an officially registered gambling establishment, it complies with several legal requirements and laws. One of them is the proper security of players’ personal data. This is achieved through a carefully developed privacy policy.

This document applies to all servers, products, and services of the company. Before creating a profile, a person must carefully study all provisions and confirm his agreement with them. If for some reason the user does not agree with the agreement, then he should refrain from using Lalabet’s services.

The management of the organization has the right to change, supplement, and update this document at any time. Employees will notify each customer of this in advance. In any case, on the official website in the appropriate section, the institution reflects the date of publication of the current version of the policy. Therefore, if the player does not agree to comply with the terms of the document per the changes, then he must leave the site.

Types of information and purposes

As soon as a user opens the official Lalabet website and becomes a client, the organization begins the process of obtaining and analyzing private details. This can be divided into several categories depending on the goals:

Common goals. This category includes facts about the IP address, device type and browser, operating system, date and time of access, Internet provider, and so on. These details are necessary for better provision of access to services, optimization of the site, and other technical purposes.
Provision of services. To process all customer requests, the institution needs to know the full name, contact details, place of residence, gender, username, payment method details, bank statement, and identification documents.

Lalabet Netherlands will not attempt to find out or obtain information about the race, ethnic origin, religious preferences, or philosophical beliefs of players.

Data usage

Lalabet Netherlands will only use players’ private details for legitimate reasons:

Fulfillment of obligations in the field of labor law, social protection, and legal requirements for the use of a license.
Protecting other clients, as well as the company, from cyber threats and other actions of attackers.
Defending an organization in court or taking legal action.
Monitoring the player’s activities for compliance with the principles of responsible gaming.
Analyzing the organization’s activities, collecting statistical data, and preparing a report.

Client rights

To ensure that users understand all the procedures that are carried out within the framework of the privacy policy, they can exercise the following rights:

Request access to personal information held by the company.
Recipients to whom the organization intends to disclose private details.
Possibility to change some data if it is not relevant.
Make a request to remove private details in a special case.
File a complaint with the supervisory authority.
Be against the processing of confidential data for marketing purposes.

Disclosure

Lalabet Netherlands has the right in some cases to transfer personal information to third parties:

Supplier of products, services, and security systems, subject to a confidentiality agreement.
Payment systems that process user transactions.
Judicial, law enforcement, and other government agencies upon their request.
Partners who bring clients to Lalabet.

The Company undertakes to take all reasonable steps to ensure the secure transmission of private details. In the event of a data breach, the organization should immediately contact the data protection regulator.

Information and support

If the user has any questions regarding the document or he believes that his rights have been violated, then he can contact the Lalabet support service at [email protected]. For a more detailed analysis of the problem, the client should contact the Data Protection Officer at [email protected].

Children’s Privacy

Lalabet does not intend to collect information about minors. In addition, only those persons who have reached 18 years of age can create an account on the site. The institution will not advertise its services to minors.